Download Guide

Access the first version of the Multi-Agent Design Guide, which provides recommendations and best practices for delivering delightful customer experiences on devices that support multiple voice agents. It is intended to:

  • Present a common framework and terminology to help facilitate ongoing discussions about multiple simultaneous agent experiences.
  • Capture device and voice agent design guidance, principles, and best practices needed for multiple voice agents to coexist on a device.
  • Empower engineers, designers, and product developers to find innovative ways to achieve even greater benefits for customers.
  • Represent a step toward sharing knowledge to improve customer experiences and reduce development effort and cost.